Privacy Policy

Last updated: April 1, 2025

freshdesign.top (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and use our design services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit freshdesign.top (the “Site”) or interact with us through email, contact forms, or service inquiries.

By accessing or using our Site, you acknowledge that you have read and understood this policy. If you do not agree with the practices described here, please do not use our website or provide us with your personal data.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as certain technical information automatically when you visit our Site.

1.1 Personal Information You Provide

When you contact us, request a quote, subscribe to a newsletter, or engage our design services, we may collect the following categories of personal data:

• Identity Information: full name, job title, company name.
• Contact Information: email address, phone number, mailing address (including your city and state).
• Project Information: details about your design preferences, project scope, files or images you upload, and any feedback you provide.
• Communication Data: records of correspondence when you email us or message us through the Site.

1.2 Information Collected Automatically

When you browse freshdesign.top, our servers and third-party analytics tools may automatically collect:

• Device & Browser Information: IP address, browser type and version, operating system, device type, screen resolution.
• Usage Data: pages visited, time spent on pages, clickstream data, referring URL, and interaction patterns.
• Cookies & Similar Technologies: we use cookies and tracking pixels as described in Section 4 of this policy.

2. How We Use Your Information

We use the collected data for the following legitimate business purposes:

• Service Delivery: To respond to your inquiries, provide design consultations, deliver projects, and manage our client relationship.
• Communication: To send you administrative messages, invoices, project updates, and service-related announcements.
• Marketing (with consent): To send you newsletters, portfolio updates, or promotional offers if you have opted in. You may opt out at any time.
• Improvement & Analytics: To analyze how users interact with our Site, improve user experience, and optimize our design services.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests, and to protect our rights and property.

We do not sell your personal information to third parties. We do not use your data for automated profiling that significantly affects you without your consent.

3. Data Protection & Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3 (HTTPS).
• Access Controls: Only authorized personnel (team members and trusted service providers) have access to personal data, and only to the extent necessary for their role.
• Storage: Personal data is stored on secure servers within the United States. We retain your data only as long as necessary to fulfill the purposes described in this policy, or as required by law.
• Incident Response: We maintain internal procedures to respond to data breaches and will notify affected individuals and relevant authorities if required by applicable law.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential if you have an account with us.

4. Cookies & Tracking Technologies

freshdesign.top uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support our marketing efforts.

4.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser. They allow us to remember your preferences, understand how you use our Site, and improve functionality.

4.2 Types of Cookies We Use